Effective date: Jan 1, 2024
Privacy Policy
Luminiscent Marketing (“we,” “our,” “us”) is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and company name when you:
- Fill out contact forms
- Request a quote or consultation
- Subscribe to our newsletters
- Communicate with us via email or phone
b. Non-Personal Information: We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To Provide Services: To deliver the web design, development, video production, and SEO services you request.
- To Communicate: To respond to inquiries, provide customer support, and send important updates.
- To Improve Our Services: To analyze user behavior on our website to improve our offerings and user experience.
- To Market Our Services: To send promotional materials and newsletters if you have opted in to receive such communications.
- To Comply with Legal Obligations: To meet any applicable laws, regulations, or legal processes.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and improve our services. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving marketing communications.
- Request that we restrict or object to the processing of your personal data.
- Withdraw your consent at any time, where processing is based on consent.
To exercise these rights, please contact us at [Your Contact Information].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Luminiscent Marketing
609 Liverpool Rd. Pickering, ON L1V 1R1
admin@luminiscent.com
(647) 933-2463
